AI can help with the administrative strain in healthcare
Globally, the healthcare industry is under strain, with many countries still reeling from COVID-19. Healthcare professionals are under increasing pressure to see more patients, in less time, but with an increase in overhead administrative tasks.
This leads them to stress, burn-out, ‘pajama time’ (working at home to complete admin), and a sense that their profession is not what they signed up for. They joined to help people, not stare at a computer screen.
Speech-to-text, LLMs and AI can help.
Focus on patients
AI allows healthcare professional to fully focus on their patients, increasing the level of care they can provide and get back to what they joined the profession for - caring for people.
Reduce admin time
Ambient AI can eradicate 'pajama time', giving healthcare professionals back valuable hours, and energy, reducing burnout and stress.
Transcription you can trust
Getting patient notes right is vital, and having to recheck and correct all transcriptions can be as time consuming as not having it at all. With Speechmatics, our accuracy is the best in the business.
Privacy & Security, sorted
Data security is a must, not a nice to have. With Speechmatics, our experience in the enterprise space means we have vast experience tailoring solutions for the needs of privacy-conscious organizations.
Two transformative options for adding voice AI
Two transformative options for adding voice AI
Whether your looking to build or improve Ambient AI, or innovating with interaction voice experiences in healthcare, Speechmatics can help.
Advanced features to ensure incredible patient experiences
Advanced features to ensure incredible patient experiences
Speechmatics has spent 15 years building speech technology that large organizations and governments trust.
Consistent Accuracy
Industry-leading transcription accuracy across diverse accents and medical jargon, all delivered in under a second.
Privacy and Security options
With a range of deployment options and security features, the patient data you process is secure at all times.
Know who said what
We not only know what was said, but who said it, allowing for easier parsing and organization of meeting notes and conversations.
Use cases
Foundational speech technology can power a range of applications across the healthcare sectorUse cases
Ambient AI
AI listens in on patient interactions, take comprehensive transcripts, then summarize the meeting at the end. This reduces admin time and allows doctors to focus all of their attention to their patients.
Triage
The first step in any medical journey is understanding what’s wrong and what the next steps should be. AI agents can ask and record all of the relevant information and pass on all key details, speeding up patient experiences.
Appointment Booking
Have an AI agent handle the time-consuming process of booking appointments, with the ability to ask for availability in a way that mirrors human interaction.
Emergency Services
As with Triage, AI agents can gather essential information to ensure that callers are passed on to the right person as fast as possible.
Medical-Frequently Asked Questions
What is Ambient AI?
Ambient AI in healthcare seamlessly integrates intelligent systems into clinical environments, automating documentation, monitoring patient vitals, and optimizing workflows. By using speech recognition and IoT, it enhances care delivery, reduces administrative burdens, and ensures timely interventions, allowing healthcare providers to focus on patient care while improving efficiency and outcomes unobtrusively.
Can you transcribe live streaming audio?
We can, with accurate transcription in under 1 second. Accurate live transcription in healthcare ensures precise documentation of patient interactions, reducing errors and enhancing communication among care teams. It aids in capturing critical details during consultations, supports legal compliance, and improves patient safety. Real-time accuracy minimizes administrative burdens, allowing healthcare professionals to focus on delivering efficient, high-quality patient care.
Can you transcribe a range of accents and dialects?
Yes, we transcribe a wide range of accents and dialects with high accuracy. Our advanced ASR models are designed for inclusivity, ensuring diverse voices are recognized regardless of language, accent, or dialect. This capability empowers global accessibility, breaking communication barriers and delivering reliable transcription across varied linguistic and cultural contexts.
How can conversational AI and voice AI be used in healthcare?
Conversational AI in healthcare streamlines processes and enhances care by automating tasks like scheduling, symptom triage, and medication reminders. It transcribes clinical interactions, reducing documentation burdens, and monitors patient data for anomalies. Additionally, it offers on-demand mental health support, improving accessibility, efficiency, and patient outcomes through intelligent, personalized interactions.
Is my patient data secure?
Yes, your patient data is secure. Our systems prioritize privacy with end-to-end encryption, strict access controls, and compliance with healthcare regulations like HIPAA. We ensure data is processed securely and stored responsibly, protecting sensitive information while delivering accurate, real-time solutions tailored to healthcare needs without compromising confidentiality or trust. We also offer on premises deployments.
