LinkedIn Live with Prosodica: Enhancing Contact Center Experiences
Join us as we discuss stepping into a new era of speech AI for contact centers. Using AI-driven technology, you can uncover emotions and intentions behind every spoken word, making call interactions more human and empathetic.
TBC
TBC
LinkedIn Live
Ricardo Herreros-SymonsChief Strategy Officer
Mariano TanPresident & CEO, Prosodica
Topic: Enhancing your Contact Center Experiences with AI-driven Conversational Analytics
When: TBC
Who: Our host, Ricardo Herreros-Symons & star guests from Prosodica, Mariano Tan, President & CEO and Drew Jacobs, Data Science Team Lead.
Make sure you join the conversation and secure your attendance by clicking on the link below.
Prosodica has crafted a game-changing interaction analytics software that delves deeper into the heart of conversations. By analyzing speech rhythm and intonation, their AI-driven technology uncovers emotions and intentions behind every spoken word, making call interactions more human and empathetic.
But the impact doesn't end there.
Join us in this LinkedIn Live to discover how Prosodica helps to achieve sustainable, efficient, and human-centered call center operations.
Speechmatics 🤝 ProsodicaProsodica provides an enterprise-grade voice and speech analytics engine that businesses use to gain deep insights into customer experiences, employee engagement, and customer satisfaction. Using Speechmatics' any context speech recognition to generate these high-level insights from the recorded calls. Delivering high accuracy regardless of dialect or accent brought by the Speechmatics' Global English language pack is essential for the Prosodica platform.